Yo Grit,
When I’m having a “bad day,” I think of Charlie Smouse. On his 9th Birthday, Charlie suffered a massive (read MASSIVE) stroke. Charlie has recovered to the point where he can talk, walk & has very limited use of his left arm & left hand.
I wrote your staff an email request for a special order T shirt & Sweatshirt for Charlie. An email and phone call later, Kristi, your Chief Operations Officer of Customer Relations stated, & I quote: “Hello Hugh. We certainly can do this. Forward me your info. It was a pleasure getting you squared away, have an outstanding Marine Corps day! Semper Fidelis”
I’ve attached a photo of Charlie wearing the Sweatshirt Kristy & I designed. What better way to work oneself through adversity than to “Improvise Adapt Overcome.”
From Charlie, his parents, brother and sister, and especially from me, thank you Kristi and thank you Sgt. Grit.
-Cpl H. J. Roche
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